Shipping policy

At 4usnow.com, operated by 4usnow, we are committed to providing efficient and reliable shipping services for our customers, primarily in the United States. This Shipping Policy outlines our shipping process, timelines, and responsibilities for delivering pet products to you.

1. Order Processing

Once an order is placed on www.4usnow.com and payment is confirmed, it is processed for fulfillment. Orders are typically processed within 1-3 business days, depending on product availability.

2. Shipping Methods and Timelines

We partner with trusted logistics providers to ship orders from various global warehouses. Shipping times vary based on the destination and selected method:

  • United States: 5-15 business days from the date the order departs from the warehouse.
  • Other international destinations (if applicable): 10-30 business days, depending on the country and shipping method.

Please note that shipping to certain remote areas may experience delays, and tracking information may be limited in some cases.

 

3. Shipping Costs

Shipping costs are calculated at checkout based on the order weight, destination, and selected shipping method. Customers will be informed of the final shipping cost before completing their purchase. Free Shipping on All U.S. Orders

4. Tracking Information

Once your order is shipped, you will receive a tracking number via email. You can track your order through the tracking link provided by our logistics partners. Note that tracking may not be available in some remote regions.

5. Customs and Taxes

For orders shipped to the United States, customers are responsible for any customs duties or taxes imposed by the destination country. We recommend checking your local customs policies before placing an order.

6. Lost or Delayed Orders

If your order is delayed beyond the expected delivery window (e.g., 45 days for the USA) or is lost in transit, please contact us at support@usnow.com. We will investigate and provide a resolution, which may include a refund or reshipment, depending on the circumstances.

7. Contact Us

For any shipping-related inquiries, please reach out to our customer support team at support@usnow.com. We are here to assist you!