General Questions

1.What is 4usnow.com?

4usnow.com is your one-stop platform for high-quality products. We’re more than just a store — we’re a community of animal lovers dedicated to making tails wag and hearts smile.

2. How do I contact customer support?

You can reach our support team via email at support@4usnow.com, through our live chat features during business hours (Monday–Friday, 9 AM–5 PM). For quick answers, check our frequently asked questions (FAQ).

3. Is 4usnow.com secure for online transactions?

Yes, we use industry-standard encryption and secure payment gateways to protect your personal and payment information. Shop with confidence knowing your data is safe.

Ordering and Payments

1.How do I place an order?

Browse our website, select your desired products/services, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details. You’ll receive an order confirmation via email.

2.What payment methods do you accept?

We accept major credit/debit cards (Visa, MasterCard, Amex, Maestro, UnionPay Japan), PayPal, Apple Pay, Google Pay, iDeal(Netherlands). All transactions are processed securely.

3. Can I modify or cancel my order?

You can modify or cancel your order within 24 hours of placing it. Contact our support team at support@4usnow.com with your order number, and we’ll assist you promptly.

Shipping and Delivery

1.What are your shipping options and costs?

At 4usnow, we offer free shipping on all orders. We currently use reliable standard shipping methods to ensure your products arrive safely and on time. There are no hidden fees—shipping is 100% free!

2. How long will my order take to arrive?

Shipping typically takes 3–15 business days. Delivery times may vary based on your location. For more Please visit our Shipping & Handling page.

3. Do you ship internationally?

Yes, we ship to the US and European countries. International delivery times are provided at checkout.

Returns and Refunds

1. What is your return policy?

We offer a 30-day return policy for unused and undamaged items. Contact support@4usnow.com to initiate a return and receive instructions.

2. How do I track my order?

Once your order ships, you’ll receive a tracking number via email. Use it on our website’s tracking page or the carrier’s site to monitor your package’s status.

Are your products/services customizable?

Yes, select products/services can be customized. Check the product page for customization options or contact our team for assistance with special requests.